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Recovery Scam

After a scam, many victims face further targeting by fake recovery services promising to retrieve lost funds for a fee. If you’ve fallen victim, remember that these scams exploit your stress and urgency.
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Let’s Get You Back on Track

After a scam, many victims are targeted again by alleged recovery services claiming they can retrieve lost funds. These fake recovery services typically guarantee your money back – as long as you pay the fees to unlock them.
If you’re a victim of these scams, it does not mean you were careless. These scams are designed to exploit stress and urgency after an initial loss. At CybearTrace, we’ll help you understand exactly what happened, prevent further damage, and take back control with a structured recovery process.
Case study

Fake Recovery Services: Adam's Story

Adam* initially lost money after falling victim to an online scam. Some time later, he was contacted by an individual who claimed to be a recovery specialist. This person already knew specific details about his original loss, which made it seem credible.
Adam was informed that his funds had been “flagged for release” and that recovery could begin once he paid a processing fee. The specialist claimed to be associated with a “Blockchain Authority” and used an email address that closely resembled the name of a legitimate organisation.

Adam was never provided with a clear scope of work, formal documentation, or a structured recovery process. There was also no verifiable involvement from banks, trading platforms, or recognised authorities.

It eventually became clear that Adam was part of a recovery scam designed to exploit his original loss.

*Not their real names

What we do

If you’re caught in a Romance Scam, our team can help. Here’s how.
Fast and immediate guidance for scam victims

Get expert advice within hours, not days. We understand time is critical.

Evidence and information collection

We help you gather and organize all relevant documentation for your case.

Case triage and advisory

Professional assessment of your situation with clear, actionable recommendations.

Response pathways and reporting

Guided assistance through official reporting channels and recovery options.

Why CybearTrace?

Our team is experienced, professional, and committed to your peace of mind.

Compliance-first process

Follows Singaporean authority rules and international best practices.

Secure client portal

Upload all case and scam information through our encrypted platform.

AU-SG privacy alignment

Your privacy and data are secure across jurisdictions.

Structured investigation workflow

A stress-free process designed to guide you every step of the way.

I've been scammed. What should I do?

The first hours are the most critical, and you need to move quickly. Here’s what you should do:
Stop all payments

Do not transfer more money, cryptocurrency, or make any more purchases.

Get evidence

Gather screenshots, chat logs, payment receipts, TX IDs, profile links, or any documents.

Secure your accounts

Change banking and platform passwords, remove auto-debit functions, run a malware scan.

Report

File official reports with relevant authorities. You'll need a reference number for banks and platforms.

If you're in...

Australia

ACCC Scamwatch

Singapore

ScamShield

Philippines

Scam Watch Philippinas

Other Countries

Contact CybearTrace

Recover Confidently With CybearTrace

While we can’t promise a guaranteed return of your money, our team will work with you to professionally review your case. CybearTrace operates with a strong investigation process that’s grounded in evidence.
Paid Case Review

We evaluate your original scam, the recovery claims made, and any jurisdictional or technical limitations with your case. You’ll be charged an affordable fee that covers our professional analysis and transparent guidance.

Structured Evidence Collection

We begin a secure, structured evidence collection to build a clear timeline of events. This includes communications, payment records, transaction data, and recovery claims.

Analysis of Recovery Claims and Red Flags

We analyse your alleged recovery provider to identify common warning signs. This helps you understand if your recovery service is legitimate. 

Banks and Authorities Guidance

Where appropriate, we provide guidance on how to engage banks, platforms, and relevant authorities correctly. We explain what to report, how to report it, and which documentation is important. 

Outlining Your Next Steps 

You’ll receive practical next steps without pressure to proceed. We tell you what actions are possible, what limitations exist, and what risks should be avoided. You’re in control of the entire process.

Get Help Today

Scammers are smart and targeted, but so are we. Get help with CybearTrace.

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Frequently Asked Questions

What is a recovery scam?
A recovery scam targets scam victims who have lost money online. These alleged recovery specialists promise to recover lost money, then charge fees or extract payments without delivering results. While the fee itself is not a red flag, these scammers usually guarantee money back and ask victims to pay to ‘unlock’ their funds. Legitimate scam recovery services are process-based, documented, and clear about their limitations.
A recovery scam targets scam victims who have lost money online. These alleged recovery specialists promise to recover lost money, then charge fees or extract payments without delivering results. While the fee itself is not a red flag, these scammers usually guarantee money back and ask victims to pay to ‘unlock’ their funds. Legitimate scam recovery services are process-based, documented, and clear about their limitations.
A recovery scam targets scam victims who have lost money online. These alleged recovery specialists promise to recover lost money, then charge fees or extract payments without delivering results. While the fee itself is not a red flag, these scammers usually guarantee money back and ask victims to pay to ‘unlock’ their funds. Legitimate scam recovery services are process-based, documented, and clear about their limitations.
A recovery scam targets scam victims who have lost money online. These alleged recovery specialists promise to recover lost money, then charge fees or extract payments without delivering results. While the fee itself is not a red flag, these scammers usually guarantee money back and ask victims to pay to ‘unlock’ their funds. Legitimate scam recovery services are process-based, documented, and clear about their limitations.
A recovery scam targets scam victims who have lost money online. These alleged recovery specialists promise to recover lost money, then charge fees or extract payments without delivering results. While the fee itself is not a red flag, these scammers usually guarantee money back and ask victims to pay to ‘unlock’ their funds. Legitimate scam recovery services are process-based, documented, and clear about their limitations.
A recovery scam targets scam victims who have lost money online. These alleged recovery specialists promise to recover lost money, then charge fees or extract payments without delivering results. While the fee itself is not a red flag, these scammers usually guarantee money back and ask victims to pay to ‘unlock’ their funds. Legitimate scam recovery services are process-based, documented, and clear about their limitations.